Reservations:
Please Note that Spa Services are for ages 16+ , Parental Consent Required For Minors
To book your Spa experience please call us at 905-828-7449 or email us at info@thespaatglenerin.com
Hours
Available by appointment*:
Monday CLOSED
Tuesdays to Fridays 10AM-6PM*
Saturday 10AM-5PM*
Sunday CLOSED
*Limited walk-in appointments available, later appointment times may be available upon request
Spa Policy
- Services Rendered:
- Once services have been completed, all sales are considered final.
- Refunds are not available for services that have already been rendered.
- Gift Card and Gift Certificate Purchases
- Gift Card and Gift Certificate sales and purchases are final, and non-refundable.
- For clients booking using gift cards or certificates as payment for their services: Please bring the physical card, or gift certificate on the day of your services to process your billing. Failure to present these items may require us to charge a credit card/debit/or cash for any services rendered.
- Client Satisfaction
- If you are ever unsatisfied with your service, please notify the spa manager before leaving The Spa so we can address your concerns immediately.
- We are committed to making things right, and when appropriate, may offer a partial credit or discount toward a future service as a gesture of goodwill. This will be at the discretion of the management team at The Spa.
- Appointments and Cancellations
- Cancellations and rescheduling require 48 hours notice to avoid a cancellation fee.
- Cancellations or missed appointments within 24 hours of service date will be subject to a 50% non-refundable fee for the package/services booked.
- Appointments for Minors
- Please Note that Spa Services are for ages 16+ , Parental Consent Required For Minors
- Gratuities
- Gratuities are greatly appreciated and are left at the client’s discretion.
- Staff Safety
- Inappropriate behaviour towards our staff will not be tolerated. Any behaviour that affects the safety or wellbeing of our staff will be reported to the appropriate authorities.
SEE OUR SEASONAL SPECIALS PAGE FOR MORE INFO- Promos Available Now!
Find Us
The Glenerin Inn and Spa
1695 The Collegeway
Mississauga, Ontario.
We are located in the lower level of the Glenerin Inn & Spa. Please speak with the Front Desk team regarding accessibility options at the time of your appointment inquiry.
Click Here for more information on hotel accommodations at The Glenerin Inn & Spa